Return Policy
Last updated: August 2026
1. 14-Day Return Window
You have 14 days from the date you receive your order to request a return, in accordance with consumer protection regulations.
2. Conditions for Return
Items must be unused, in their original packaging, and with all labels and accessories intact. Products damaged due to misuse cannot be returned.
3. How to Start a Return
Contact our support team with your order number and reason for return. We will provide you with the return instructions and address.
4. Refunds
Once we receive and inspect the returned item, we will process your refund within 5-10 business days to your original payment method. Shipping costs are only refunded in the case of a defective or incorrect item.
5. Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of receipt and we will arrange a replacement or full refund, including shipping costs.